Best New Life Rehabilitation Case Management
Supporting Children and Families with Compassion, Expertise, and Dedication for 40 Years
About Us
At Best New Life, we specialise in helping children and families rebuild after life-changing injuries.
With over 40 years of experience in health, rehabilitation, and leadership, we provide specialist case management designed to guide families through every step of recovery — from hospital to home and beyond.
Our mission is simple: to ensure every child receives the care, support, and opportunities they need to live their best new life.
Our Approach
Rehabilitation is about more than medical care. It’s about restoring hope, independence, and family confidence. We Believe in:
Our Services
We coordinate and oversee every aspect of rehabilitation for children who have sustained serious or catastrophic injuries, including acquired brain injuries (ABI).
Comprehensive Assessment and Care Planning
Every rehabilitation journey begins with a detailed and holistic assessment.
At Best New Life, we take time to understand the child’s medical, psychological, educational, and social needs through a thorough evaluation process. This includes reviewing clinical reports, liaising with treating professionals, and meeting with families to understand their goals and concerns.
From this, we create a bespoke rehabilitation care plan; a structured roadmap outlining the interventions, therapies, and resources required to support recovery. Our assessments are designed to identify both immediate and long-term needs, ensuring that every child receives timely, coordinated, and achievable rehabilitation support.
Coordination of Medical, Social, and Educational Rehabilitation
Rehabilitation extends far beyond medical treatment. It encompasses a child’s whole life—their physical health, emotional well-being, education, and social integration.
We coordinate multi-disciplinary input from healthcare professionals, therapists, schools, and social services to ensure that every aspect of rehabilitation works together seamlessly. Whether arranging specialist therapies, adaptive equipment, or liaising with education providers, we ensure consistent communication between all parties.
Our aim is to create a unified, family-centred framework that removes duplication, reduces stress, and helps children reach their full potential across all areas of life.
Support for Families Navigating the Legal Process
Families dealing with catastrophic injury claims often face complex legal and insurance procedures alongside the emotional strain of recovery.
We work closely with solicitors, insurers, and medical experts to help parents understand how rehabilitation fits within the broader litigation process. Acting as a bridge between clinical and legal worlds, we ensure that families remain informed, supported, and empowered to make the right decisions for their child.
Our case management follows the principles of transparency and objectivity outlined in the 2015 Rehabilitation Code—ensuring fair, consistent communication and a clear focus on the child’s recovery at all times.
Independent Case Management under the Rehab Code (Single or Joint Instruction)
As an independent case management provider, Best New Life operates under both single and joint instructions in compliance with the Rehab Code (2015).
This framework enables collaborative rehabilitation planning between claimant and defence solicitors, insurers, and medical professionals—focusing on recovery rather than liability.
Our role is to provide objective, evidence-based recommendations and to coordinate rehabilitation that aligns with each client’s medical, psychological, and social needs. Independence ensures that all decisions are made in the best interests of the child, promoting fairness, transparency, and trust between all parties involved in the litigation process.
Ongoing Monitoring, Reporting, and Outcome Evaluation
Rehabilitation is rarely linear; children’s needs evolve as they grow and progress.
We provide consistent monitoring and evaluation throughout every stage of the rehabilitation journey—adjusting plans, reviewing outcomes, and ensuring continued relevance of support.
Regular progress reports are shared with families and professionals to maintain accountability, measure outcomes, and evidence the impact of rehabilitation interventions.
This proactive, data-driven approach allows us to identify challenges early, celebrate successes, and make timely adjustments that keep each child’s recovery moving forward.
Choose Your Journey
We’re proud to support both families and professionals with the same level of care, expertise, and integrity. Choose the path below that best fits your journey.
For Parents
Understand how rehabilitation case management can support your child’s recovery, independence, and confidence.
For Solicitors
Learn how we deliver objective, transparent, and compliant rehabilitation case management under the 2015 Rehab Code.
Meet Your Case Manager
Bob Butler, MA, RN (Disabilities), BABICM Advanced Practitioner
With a career spanning over four decades across the NHS, charity, and private sectors, Bob brings unparalleled experience to rehabilitation case management.
He has supported hundreds of children with acquired brain injuries and catastrophic injuries, combining clinical knowledge with compassion and integrity.
Why Families and Professionals Trust
Best New Life
We’re proud to support both families and professionals with the same level of care, expertise, and integrity. Choose the path below that best fits your journey.
Start Your Child’s Rehabilitation Journey Today
Whether you are a parent looking for guidance or a legal professional seeking expert case management, Best New Life offers trusted support grounded in compassion, professionalism, and integrity.